Frequently Asked Questions

We give you a firm, all-in price before any work begins. Most customers pay the crew on the day of the job by cash or card. If you would rather pay online, we send you the agreed amount and you pay securely by card, Apple Pay, or Google Pay on our Pay Online page. We never ask for payment before you have approved a price.

Yes. Quotes are always free and there is no obligation. Call, text, or send a few photos and we will give you a firm price, usually within minutes.

We price by how much space your junk takes up in our truck, not by the hour. Your quote includes all labor, hauling, and disposal, so there are no surprise fees at the curb.

In most cases we offer same-day or next-day service across the Philadelphia area. Call in the morning and there is a good chance we can clear it out that afternoon.

Not always. As long as we can safely access the items and we have confirmed the details and price with you, we can often handle the job while you are out. Just let us know when you book.

We take almost everything, but we cannot haul hazardous materials such as wet paint, chemicals, asbestos, or certain flammable items. If you are not sure about something, just ask and we will point you in the right direction.

Whenever we can. Usable furniture and household goods are donated locally, and metals and electronics are recycled responsibly instead of going straight to the landfill.

We serve Philadelphia and the surrounding counties, including Bucks, Montgomery, Delaware, and Chester. Not sure if you are in range? Give us a call and we will let you know.

Yes. Junkmaga LLC is licensed and fully insured in the Commonwealth of Pennsylvania, so your property and our crew are covered on every job.